OUTSOURCING PROVIDERS AND IADS

Outsourcing Providers and IADs2

Outsourcing Providers and Independent ATM Deployers (IADs) have become significant providers of cash in many countries, with arrangements for cash supply from the banks, but otherwise operating the entire service in their own rights.

For these providers of cash, cost control and constant cash availability is critical. This is their core business.

CCO® meets all of their needs, ensuring efficient planning, ordering and delivery of cash, avoiding cash outages and reducing the costs of distribution. For IADs, keeping the volume of cash held low is often more important than for banks, due to cash cycle regulations and their contractual arrangements for obtaining cash. CCO® delivers the cost efficiency they desire, from beginning to end.

In recent years the load upon financial institutions (FIs) has increased, coming from both regulatory requirements and external competition. Open Banking and the growth of FinTechs, means the FIs need to focus on their overall strategy and improving the online channel experience. As a result, cash distribution is increasingly outsourced to Managed Service Providers, CITs, consolidated network operators or Independent ATM deployers (IADs). The idea behind this is: Let the specialists deal with the topic of cash while we manage only the Service Level Agreements (SLAs).

For Managed Service Providers in cash operations, the factors critical to them are therefore the ability to (1) quickly set up new customers, (2) easily scale operations to fit customer changes, (3) segregate customers while keeping visibility across them all, and most of all (4) run the cash operations efficiently and without heavy IT costs.

As a highly focused technology provider around cash, planfocus is positioned to meet all those critical requirements. Our solution can be quickly ramped up in the Cloud for new customers – without the need to maintain your own IT experts. Cash points (ATMs, branches, recyclers etc.) can be maintained flexibly, while daily operations can be run by your own cash management team. Best of all, planfocus provides ingenious tools for SLA management that help you as the Managed Services Provider to achieve your SLA contracts.

When it comes to outsourced multi-customer scenarios, planfocus’ solutions are at their prime. CCO® optimization readily combines multiple sites and cash delivery tours, effectively reducing wasteful tour plans by building combined optimal tour replenishments.

For Managed Service Providers in cash operations, the factors critical to them are therefore the ability to (1) quickly set up new customers, (2) easily scale operations to fit customer changes, (3) segregate customers while keeping visibility across them all, and most of all (4) run the cash operations efficiently and without heavy IT costs.

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planfocus software GmbH
Werner-Eckert-Straße 9
81829 München, Germany

Tel. +49 (0)89 4521 374-00
Fax +49 (0)89 4521 374-09

office[at]planfocus[dot]com

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